Sweet Rewards Program

SWEET REWARDS PROGRAM

What is the Sweet Rewards Program?
Sweet Rewards is our way of showing our appreciation. You’ll earn points for activities on our site, like referrals and purchases. You can use points to earn discounts off purchases, so the more you collect the more you save.

How do I join the Sweet Rewards program?
Customers with store accounts will automatically be signed up and earn points for purchases. If you don't have an account, create a store account now!

How do I earn Sweet Reward points?
You can earn points for all sorts of activities, including referring friends, and making purchases. To see all the ways you can earn points click the Earn Points tab in the menu.

• Earn 100 points for creating an account
• Earn 100 points on your birthday!
• Earn   50 points for Following us on Instagram
• Earn   50 points for Liking us on Facebook
• Earn   50 points for Sharing us with your friends on Facebook
• Earn     2 points for every dollar you spend in our store

How do I check my balance?
Log in to your store account and your points balance will display in the pop up window.

How can I use my points?
Use your points to redeem rewards as discount codes. You can apply the discount code on the payment page during checkout. Only ONE discount code can be used per order.

Is there a limit to the number of Sweet Reward points I can earn?
No. Go ahead and earn as many as you can!

What happens if a friend I refer cancels or returns their order?
Your points will become cancelled and will be removed from your account.

Why did my account balance go down?
You, or someone you referred, cancelled or returned a purchase.

I completed an activity but didn't earn points!
It can sometimes take a few minutes for us to process your activity and provide your points.

Can I use my points I am earning with my current purchase during checkout?No, sorry. Those points will be added to your balance and can be redeemed on your next purchase. 

How do I leave the program?
If you no longer wish to earn points, please contact us and ask to be unenrolled. We'll unenroll you. Please note you will lose any points you have accrued.

What happens if I leave and decide to join again?
Just contact us and we'll re-enroll you. However, your point total will begin from zero.

Where can I report a problem or give feedback?
Please use our contact page to reach out to us.